Support

Create a visual identity, wait for its base image, then open the Studio to generate single images or carousels. Every New Generation starts a separate session, while the Library keeps completed sessions and their turns together.

Generation runs in the background, so you can leave the Studio and return later. If a job appears stuck, refresh the page once and check the same session. Include the influencer, session time, and generation type when reporting a problem.

AI output can vary. Use another turn to refine clothing, scene, pose, or framing while keeping the selected image as the next turn's reference.

The Credits page shows your available balance, fixed generation costs, expiry dates, reward activities, requests, referrals, and full ledger. Failed jobs return reserved credits automatically.

Available ways to receive or purchase credits are shown on the Credits page. If no paid option is currently available, you can complete an eligible activity or submit a request explaining how you are using Inflova.

Contact support if you cannot access your account or want to request access, correction, export, or deletion of personal information. Never email your password, API keys, or other authentication secrets.

Email: support@inflova.com

Response times can vary unless a separate service agreement says otherwise. Reports affecting access, credits, billing, or active jobs are prioritized.